Policies

Cancellation Policy

In order to accommodate all of our valued patients, we ask for a 24-hour notice of your cancellation. However, without 24-hours notice we reserve the right to charge the full treatment price for a missed appointment.


Scheduling Guidelines

When booking multiple services, for a first-time guest, a major credit card will be necessary with 50% deposit. All deposits are non-refundable. We realize emergencies happen and will be understanding if a last minute change arises.


Methods of Payment

We accept Visa, MasterCard, local checks and cash. Payment is due upon receipt of services rendered.
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Return Policy

With skincare products it is not always possible to predict how the skin will respond. Should a reaction occur, consult with the skin care therapist. Exchanges/returns must be made within 7 days of purchase and are for spa credit only.

Please Note: There are no exchanges or returns on Jane Iredale cosmetics.

Untitled-1If you are interested in learning more about our services or would like to schedule an appointment with us, please contact us or call us at 828.586.6172 or 828.361.6675.

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